Terms of Service

Scope of service

These Terms of Service describe how EkoBuja delivers its digital platform, customer support, notifications, and account management features to registered users.

These terms work together with our Terms & Conditions and Privacy Policy.

Account access

We grant you a limited, non-transferable license to access and use the platform for personal investment purposes. You may not copy, reverse engineer, scrape, or resell platform access without written permission.

Wallet and payments

Wallet funding, share purchases, and withdrawals are processed through approved payment channels. Processing times may vary depending on your bank, payment provider, and verification status.

You are responsible for ensuring that funds used on the platform are legally obtained.

Support and communications

Support requests may be submitted through the in-app support ticket system or via info@ekobuja.com. We aim to respond within reasonable business hours but do not guarantee a specific resolution time for every issue.

We may send account, security, and product update messages by email, SMS, or in-app notification.

Service availability

We strive to keep the platform available at all times but do not guarantee uninterrupted access. Maintenance, upgrades, or events beyond our control may temporarily affect service availability.

Suspension and termination

We may suspend or terminate access to the platform if we reasonably believe you have violated these terms, provided false information, engaged in fraud, or created risk for other users or the business.

You may close your account by contacting support, subject to settlement of outstanding obligations.

Governing law

These Terms of Service are governed by the laws of the Federal Republic of Nigeria. Disputes shall be handled in accordance with applicable Nigerian legal procedures unless otherwise required by law.